Refund policy

Due to the nature that all products are hand crafted to each order, refunds are NOT accepted

We at The Southern Nurse Craft Studio commit ourselves to serving our customers with the best products.  Every single product is thoroughly inspected for defects and packaged with utmost care.  Please keep in mind that colors may vary due to monitor/screen settings.  Make sure to review your order carefully prior to purchase.

Please inspect your order upon reception.  In the event that you receive a defective, damaged, or incorrect item, contact us immediately at info@tsncraftstudio.com so that we can evaluate the issue and make it right.  Please include your order number and photo proof.  There is a 5 day grace period after order delivery to contact us.  If we are not contacted within 5 days of you receiving your order, we are no longer able to resolve the issue.

You can always contact us with questions at info@tsncraftstudio.com.